Terms & Conditions

Refunds

• In line with most other events companies, we don’t offer refunds or deferrals.
• If you find you are unable to compete and we have sold out the race; please refer to the ‘Waiting List and Transfer’ sections below.

Waiting Lists and Transfers – Race Sold Out

• If an event sells out, we will start a waiting list. People wanting to go on the list will pay the normal entry fee.
• We will open a transfer window around 14 days before the race. We won’t accept any transfers prior to this.
• Anyone who has a place and then is unable to compete due to injury, needs to let us know within the transfer window period. We will allocate their place to the next person on the waiting list.
• When someone requests a transfer, we refund them their entry fee, minus an admin fee.
• Transfer can only take place with someone on the waiting list. (i.e. no direct transfers to club mates/friends)
• We will close the transfer window 60 hours before the race, so we can prepare the final entry list for registration.
• Anyone on the waiting list being offered a place, who then refuses it, WILL NOT be refunded their fee.
• Anyone on the waiting list not offered a place, will be refunded their entry fee.

Transfers – Race NOT Sold Out

• If we still have places on open sale for a race and you can no longer run through injury, we will allow you to transfer your entry.
• The runner requesting the transfer needs to contact us with the name, email and contact no. of the person they wish to transfer their entry to.
• We will then remove them from the entry list and send an email to the nominated replacement with instructions about how to enter.
• They will still need to complete an online entry, but they will not be charged.
• We will close this transfer option 60 hours before the race, so we can prepare the entry list for registration.

On the day Entries

• A decision about on the day entry is dependent upon if we sell out the race or not.
• If we sell the race out or we get close to capacity, prior to the event; there will be NO on the day entries.
• If we still have spaces left after the on-line entries close we will open up entries on the day. (announcements will be made on the website & social media)
• We will ALWAYS charge a premium for on the day entries.
• You will need to pay in cash for on the day entries.